We as RENTGO offer you a free cancellation for 48 hours from the day of rent and the amount paid by the client is refunded in full. If the client does not notify us about the cancellation 48 hours before the rental, in that case the entire amount is transferred to the account of RENT GO. On our website, when you make a reservation online, a "Model" car is offered and "Or similar" is listed. This means that when picking up your vehicle, if we do not have the same car model available, we have the right to offer you a similar car model with the selected model or a larger car, but NOT a smaller car with the selected model. If you refuse to accept a similar car model, the rent will not be refunded.